Correspondence Automation

Datum’s Correspondence Automation System is a scalable enterprise system that offers easy day-to-day management of massive correspondence volumes.


Boost employees' productivity via round-the-clock accessibility through desktop and hybrid mobile apps and boost your reputation for reliable and timely communication.​


  • Manage all types of correspondences in a centralized and well-organized manner.
  • Dramatically minimizes dependency on paper-based processes.
  • Eliminates the risk of correspondence getting lost or damaged.
  • Reduces the effort required to save and maintain requests and their history.
  • Provides high-level security and privacy for your organization’s data. 
  • Integrates within your own systems as well as external systems. 
  • Saves time and effort of archiving, entering, and searching requests. 
  • Facilitate access anytime, anywhere through various devices.​
  • Uses the latest data extraction strategies, such as full-page optical character recognition (OCR) and key-value pair matching



Document intake is core to the insurance business. Carriers require myriad forms, letters, faxes, emails and other correspondence from a variety of stakeholders to enable functions such as underwriting, claims and policy administration. Correspondence Automation is designed to help accelerate the information intake process. This software-as-a-service (SaaS) product powers document identification, classification, sorting and routing so business functions have quicker access to the details needed to facilitate decisions.

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