Datum Solutions - Datum Solutions IBM Services

Overview

We are one of the largest Gold IBM ECM and Case Management Specialty Partners in the world with ECM, BPM and Case Management Professionals worldwide. Datum specializes in leveraging technology to improve business process requiring both content/information and experts in optimizing decisions, while keeping focus on driving down costs and increasing work productivity with help of incorporating best practices.

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Advantages

Experienced team of professionals: Professional team with a greater than 5 years' average experience in ECM/Case Management/Cloud services. Aggregate total of over 100 years of leadership experience.
Right Size: Without the large company bureaucracy, we can custom tailor service solutions to the most complex or even the simplest customer challenges.
Global Support: With our offices spread around the globe we can offer our expertise and onsite assistance wherever required. Thus, supporting global fortune 500 organizations effectively.

Case Studies

US Healthcare Provider - Molina Health

US Healthcare Provider - Improved distribution and response time to enterprise-wide HEDIS rate calculations and source validation to meet NCQA regulatory requirements.

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Industries

FinTech

Financial Services Company (eg. American Equity Mortgage) - Customer achieved faster loan processing through automation and exception handling; higher customer satisfaction enabled through well-informed and timely action. This Case implementation is targeted to provide a 20 percent revenue improvement with no increase in staffing expenditure.

InsurTech

In case of exceptional customer cases for Insurance firms, ICM helps managers allocate the cases to knowledge workers effectively by matching their experience to the complexity of the case. Thus, helping match the skillset required for each case. ICM allows for the managers to manage cases in bulk as well with tools to manage an entire departments workload, adjusting to dynamically changing environment.

Products

RapidCAPTURE

Rapid CAPTURE is powered by adaptive core engine, leveraging Natural language processing and ML that provides the ability to quickly implement document capture for structured and unstructured formats including handwritten information, extending the capability and power of any existing content enabled services platform.
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RapidCASEMANAGER

A no-code low code secure configurable Process Management platform enabling your content to be managed according to how you want work completed.
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RapidCONTENTSERVICES

A user-friendly, secure, and cloud ready solution for enabling content collaboration you require, including extending content securely beyond the firewall.
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Datum Solutions IBM Services