Content Modernization

Content Modernization is a transformational service to deliver business content in new and unique experiences supporting key business functions across the organization.

Content Modernization


Content modernization delivers content how customers and business user want to consume it; enabling mobility access delivers the content where users want to consume it. Intelligence provides organizations the collection and analysis of usage and performance providing real-time, point-of-need access and context relevant.


  1. Technology upgrades: adopt and or move content to more efficient solutions.
  2. Superior Performance: Modernized content storage techniques and platforms enable cutting edge capabilities – like machine learning, even streaming data from sensors.
  3. Information access friction reduction: Allows employees to find and utilize the relevant data they need for strategic decision-making.
  4. Efficient process flow: Modern content strategies implement advanced self-service capabilities including simplify administration, records management, and other related tasks.
  5. Cost-effective: Legacy platforms can grow inefficient over time, growing out of step with the bustiness application priorities, modernizing the content often enables cost efficiency.

Case Studies

Case Study 1: Migrating from Legacy Systems

A large healthcare company in the Southeast had very large implementations of FileNet Image Services, as well as a newer implementation of FileNet Content Manager. The Image Services platform supported multiple mission critical workloads in areas such as Claims, Enrollment and Benefits Management Services

Case Study 2: Multiple Legacy Image Platforms to FileNet Content Management Platform

A large healthcare organization in the United States carried a complex legacy platform composed of multiple legacy imaging solutions. This case study talks about the various legacy solutions that were included



Core system and content modernization can allow a bank to offer the innovative digital features and capabilities that customers now expect. It also enables delivery models that are much more compatible with today’s technology and talent environment — models that are streamlined, standardized, and scalable in response to changing market needs.

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The insurance industry increasingly relies on digital technology to develop products, assess claims, and—most importantly—provide customers with a satisfying experience. In today’s world, IT has become an integral production factor, and the booming insurtech wave has given companies a glimpse of what cutting-edge digital technologies can offer. Therefore, modernization capabilities will need to fundamentally adopted.

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Government agencies face serious challenges in deploying IT to accomplish their missions. Often, they have to deal with increasing demands from citizens even as their budgets stay level or, in some cases, shrink. Content modernization is required for future proofing, reducing demands on internal IT staff and improving security

Read more about GovTech