RapidMonitor
A solution that monitors other ECM ecosystems providing full insight into the ECM health and performance. It maximizes customer experience and user productivity while reducing operational costs.
A solution that monitors other ECM ecosystems providing full insight into the ECM health and performance. It maximizes customer experience and user productivity while reducing operational costs.
RapidMONITOR helps to manage the ECM ecosystem by giving ECM Administrators, IT Operations and Service Desk staff full insight into the ECM health 24/7. The proactive application health monitoring helps to protect the productivity of business users and maximizing your end customer experience.
Discover how you can enhance and accelerate your business with RapidMONITOR solution.
Provides a better and cost-efficient fulfillment of Service Level Agreements for on-premises and hybrid cloud platforms.
Provides a better and cost-efficient fulfillment of Service Level Agreements for on-premises and hybrid cloud platforms.
Automation of non-value-adding routine work in the daily administration and monitoring improves the productivity of ECM administrators and reduces operational costs.
Better support for IT compliance and auditing requirements.
Monitoring, knowledge base and tasks can be extended to manage the 3rd party and custom-built applications connected with the ECM platform.
Learn more about how Rapid works and how it can empower your business.
Proactive monitoring of the entire ECM ecosystem in one single pane of glass enables functional monitoring instead of isolated component views. Monitoring is automated to make sure that outages or performance degradations don’t go unnoticed 24/7.
A Knowledge Base provides information about possible error cause and corrective actions for thousands of log file entries and monitoring alerts. This Knowledge Base can be extended, so you can create your own instruction catalog on how to handle events in your unique customer environments.
Helps to simplify repetitive tasks e.g. restarting components or collecting troubleshooting information thus providing uses with insights into system health analysis.
Provides reports for Service Level and Compliance Reporting, e.g. IT audits, which can be used to optimize the ECM ecosystem, plan capacities or do chargeback of ECM services based on real utilization.
See how you can leverage technology and maximize performance with Rapid solution.
End Customer Experience - Health monitoring helps protect the productivity of business users and maximizes overall end customer experience.
Integration - can be integrated into central enterprise monitoring solutions, giving IT Operations and Service Desk staff full insight into the ECM health 24/7 using their standard event consoles.
Reduced Operational Costs - Automation of non-value-adding routine monitoring work of IBM ECM administrators reduces operational costs.
For more information about Rapid you can download our latest brochure and discover how you can improve and optimize your business processes.
Contact us today and get to know how our solutions can help you leverage technology and improve your business processes.
