Datum solutions has announced its Partnership with Smart Communications as a step forward to bring about the Digital Transformation together
Datum specializes in providing ECM technology development, re-engineering, and technology support services to its diverse clientele.
They offer a wide range of services including business-IT strategy creation, project business value identification, development of business applications, optimization of systems operations & maintenance, data & application migrations while offering packaged solutions to accelerate projects in the ECM arena of document capture, case management, business process management, and foundational document management.
Datum Solutions has been recognized by Gartner in both the Hype Cycle for ‘Internet of Things’ as well as the ‘Hype Cycle for Enterprise Information Management’.
Smart Communications is the only provider of a customer conversation management platform. Built from the cloud up, they aim at helping enterprises deliver smarter conversations across the entire customer life cycle.
SmartCOMM believes that by putting more control into the hands of consumers and engaging them in interactive, two-way conversations, companies can provide exceptional experiences that lead to deeper customer loyalty and increased ROI, and they are aiming in making this possible via their Cloud Conversation platform offering delivering personalized, omnichannel conversations across the entire customer experience.
Both Datum and SmartCOMM aims at revolutionizing the industry by providing their digitized solutions to the market.As we know, customer communication and ECM solutions both individually play a vital role in today’s fast-paced industrial reforms. Hence, this partnership would be a promising step in bringing about innovative solutions in the Digital Transformation domain.